Are you feeling frustrated by empty promises of payment?

Has a former tenant disappeared owing rent arrears or property-related debts?

Has the delay in payment caused you financial difficulty?

If a tenant owes money, recovering the debt can often feel overwhelming. Our team provides landlord debt recovery services throughout England, helping landlords recover unpaid rent and pursue outstanding debts through the appropriate legal channels.

We offer a full and comprehensive debt recovery service and will guide you through the process from beginning to end.

WHO ARE WE?

We provide the services landlords need to recover money from a tenant, from tracing an absconded tenant through to issuing court proceedings and enforcing a judgment.

Whether you are attempting to recover rent debt, pursue damages, or recover other tenancy-related losses, we can help you understand your options and take the appropriate action.

Depending on your circumstances, there are various routes available.

Some debts can be recovered using a demand letter or letter of claim, while others require formal legal action and court proceedings.

Before taking formal action, we carry out preliminary checks to assess the prospects of recovery.

These checks may include:

• Land Registry searches.
• Companies House searches where appropriate.
• Asset tracing.
• County Court Judgment checks.
• Employment tracing.
• Address tracing.

In many cases, landlords are unsure where a former tenant has moved to. Where necessary, we can help trace an absconded tenant and obtain information that may assist with debt recovery and enforcement.

These investigations often provide valuable information that can help determine the most effective route for recovering the debt.

Where the debtor is an individual, we can issue a formal letter of claim to the tenant as part of the pre-action protocol debt process.

Complying with the pre-action protocol is important because the court will consider whether the correct steps have been followed before proceedings are issued.

The letter of claim tenant process typically includes:

• Details of the debt.
• Supporting evidence.
• Payment information.
• A reply form.
• A request for payment within the prescribed timeframe.

The debtor will have an opportunity to respond before court action is considered.

If no satisfactory response is received, we can review the matter and advise on issuing a county court claim against the tenant for the outstanding balance.

Where the debtor is a company, a demand letter is usually sent by first-class post and recorded delivery.

This demand letter will outline the debt and request payment within the relevant timeframe.

If the company fails to respond, we can review the matter and advise on the next steps, including issuing a county court claim.

If the debtor does not respond to the demand letter, letter of claim, or attempts to resolve the matter, legal action may be required.

We can assist landlords with unpaid rent legal action and other tenancy-related debt claims, helping prepare the necessary documentation and ensuring the correct procedures are followed.

Our advisors will explain the available options and provide guidance throughout the process.

If payment is not received, we can assist with preparing and issuing a claim through our solicitors for the outstanding amount.

This includes:

• Preparing the court documentation.
• Completing the claim forms.
• Arranging service of proceedings.
• Advising on supporting evidence.
• Assisting with landlord money claim matters.

Where appropriate, we can help landlords pursue claims relating to rent arrears, damage to property, and other tenancy debts.

If the debtor does not respond to the claim within the required timeframe, it may be possible to request judgment in default.

This means the court is asked to enter judgment in favour of the claimant because no response has been received.

Obtaining judgment is often an important step towards enforcing the debt and recovering outstanding monies.

Not all claims are straightforward.

A debtor may file a defence or dispute part of the claim. In these situations, we can provide advice on the merits of the case and assist with preparing the documents required by the court.

Where matters become more complex, additional work may be required and any further fees would be discussed with you in advance.

If the matter proceeds to a hearing, we can assist with preparing the case and supporting documentation.

Through our solicitors, we can help prepare instructions for the advocate attending the hearing and provide guidance throughout the process.

Many landlords are unsure how to recover unpaid rent once a tenant has left the property.

The most effective approach will depend on the amount owed, whether the tenant can be located, and what assets or income may be available for enforcement.

Our tenant debt recovery service can assist with:

• Recovering unpaid rent.
• Tracing former tenants.
• Letters of claim.
• County Court claims.
• Judgment enforcement.
• Debt recovery investigations.
• Landlord money claims.